Sparkle Squad of Charleston FAQs
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or Call 843-278-2741Sparkle Squad of Charleston FAQs
What services does Sparkle Squad of Charleston offer?
We serve residential and commercial customers. We specialize in window cleaning, soft washing, roof washing, and pressure washing services. Whether you need crystal-clear windows, a gentle clean for your home’s exterior, or powerful pressure washing for tough surfaces, Sparkle Squad of Charleston has you covered.
Where do you provide services?
We primarily serve the Charleston, SC metropolitan area, including:
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- James Island
- Johns Island
- Mount Pleasant
- West Ashley
- Summerville
- Goose Creek
- Hollywood
- Daniel Island
- Isle of Palms
- Sullivans Island
- Folly Beach
- Kiawah
- Edisto
- Seabrook
For locations outside our standard zip codes, we apply a flat travel surcharge.
What is soft washing, and how is it different from pressure washing?
Soft washing uses low-pressure water combined with eco-friendly cleaning solutions to remove dirt, algae, mold, and grime from delicate surfaces like roofs, siding, and fences. Pressure washing uses high-pressure water to clean tougher surfaces like driveways, patios, and concrete.
Are your cleaning products safe for pets, plants, and the environment?
Yes, we use eco-friendly cleaning solutions that are safe for pets, plants, and the environment while delivering outstanding results.
How often should I get my windows cleaned?
For most homes and businesses, we recommend professional window cleaning every 3–6 months to maintain a sparkling appearance and prevent the build-up of dirt and grime.
What types of properties do you service?
We provide services for residential homes, commercial properties, and multi-unit buildings like apartments and condos.
How can I request a quote?
You can request a free quote by:
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- Calling us: 843-278-2741
- Filling out our online form
Quotes can be provided in person or remotely based on the details of your property.
Do you offer discounts or special promotions?
Yes! Follow us on Facebook and Instagram for exclusive offers and seasonal discounts. We also offer discounts for recurring services and referrals.
What payment methods do you accept?
We accept cash, checks, and major credit/debit cards. Digital payment options may also be available—ask our team for details.
What should I do to prepare for my service appointment?
For the best results:
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- Remove any delicate or breakable items near the cleaning area.
- Close all windows and doors and remove window screens (if desired).
- Let us know if there are any areas of concern or specific requests.
Our team will handle the rest!
Are you licensed and insured?
Absolutely. Sparkle Squad of Charleston is fully licensed, bonded, and insured, ensuring you receive professional and reliable service with peace of mind.
How long does a typical service take?
The duration depends on the size of your property and the scope of the work. Most residential services are completed within 2–4 hours. We provide estimated timeframes during the quoting process.
Can you clean high or hard-to-reach windows?
Yes, we have the tools and expertise to clean windows on upper floors and other hard-to-reach areas safely and effectively.
What happens if the weather is bad on the day of my appointment?
We closely monitor weather conditions and will contact you to reschedule if needed. We prioritize your safety and the quality of our work.
Why should I choose Sparkle Squad of Charleston?
We take pride in offering:
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- Exceptional customer service
- Competitive pricing
- High-quality results
- Eco-friendly practices
Choose Sparkle Squad for a reliable, professional cleaning experience that makes your property shine!
Get in Touch with Sparkle Squad of Charleston
For more information, quotes, or to schedule your service, contact us today!