Frequently Asked Questions

Q. What services does Sparkle Squad offer?
A. We specialize in professional window cleaning inside and out, including screens, tracks, and sills. We also provide gutter cleaning, pressure washing, and seasonal add-ons to keep your home or business looking its best year-round.

Q. Do I need to be home during the cleaning?
A. Not always! Many customers provide access before they leave for the day. For interior window cleaning, someone will need to be home to allow us inside.

Q. What if it rains on my scheduled service day?
A. Rain rarely affects the cleanliness of freshly washed windows, but if the weather is severe, we’ll reschedule at no extra charge. We stand behind our Rainy-Day Guarantee, so you’re always covered.

Q. How often should I have my windows cleaned?
A. Most homeowners schedule twice a year (spring and fall) to keep windows crystal clear. Businesses often schedule quarterly or monthly for that always-fresh look.

Q. Do you bring your own water and supplies?
A. Yes! Our team arrives fully equipped with purified water systems and professional tools so you don’t need to provide a thing. If you have water onsite that is preferred, but if you don’t, we’ve got you covered!

Q. Is Sparkle Squad insured?
A. Absolutely. We are fully insured and safety-trained for your peace of mind.

Q. Do you offer free quotes?
A. Yes! Our quotes are fast, free, and convenient—no need for us to come count your windows. Just share your square footage, and we’ll give you an upfront price.

Q. What areas do you serve?
A. We proudly serve the Des Moines metro area and surrounding communities.

Q. How do I book an appointment?
A. Easy! Call us, send a message, or book directly through our website. Our friendly Sparkle Squad team will confirm your appointment and handle the rest.

Q. Do you have 100% guarantee?
A. Yes! Our 100% satisfaction guarantee ensures you’ll always be delighted with the results. We’re not happy until you are!

Q. What is included in my final price, and are there any hidden fees?
A. Transparency is a core value at Sparkle Squad. We believe in providing clear, upfront pricing with no hidden fees or surprises.

Q. Do you offer package deals or discounts for multiple services?
A. Absolutely! We understand that maintaining your home or business often requires more than one service. We are happy to offer custom bundles and package deals.

Q. How much do Sparkle Squad’s services cost?
A. The cost of our services is customized for each unique property to ensure you get a fair and accurate price for the work needed.

Q. Do you offer commercial quotes?
A. For our commercial clients, we offer a full suite of services tailored to your business needs, including storefront and office building window cleaning, post-construction clean-up, and regular maintenance plans for multi-unit properties and HOAs.

Q. Why is Sparkle Squad Better?
A. The efficiency of our technology allows us to complete jobs in a fraction of the time, which not only saves you money but also minimizes disruption to your home or business.

Q. Why is Sparkle Squad Safer?
A. Our technicians utilize water-fed composite poles that can extend up to 60 feet. This eliminates the need for ladders, creating a safer work environment for our team and protecting your property.

Q. Why is Sparkle Squad Cleaner?
A. We use a specialized water purification system that produces 0 parts per million (PPM) pure water. This means there are no spots or streaks left behind when the windows dry, guaranteeing a flawless finish!

Q. How would I get more information?
A. For a free, no-obligation quote and to discuss which option is best for your needs, you can easily request a quote online or give us a call. We make it easy!

Q. Do you offer ongoing maintenance plans or one-time cleaning services?
A. Yes, we offer both! Whether you need a single deep clean or a regular maintenance schedule to keep your property looking its best year-round.

Q. What makes Sparkle Squad’s cleaning methods safer and more effective than traditional approaches?
A. Our process is centered around three key principles: Cleaner, Safer, and Better—utilizing technology and water-fed poles (no ladders)!

Q. What types of properties and surfaces can Sparkle Squad clean?
A. At Sparkle Squad, we specialize in both residential and commercial properties for Window & Gutter Cleaning, House Washing, and Pressure Washing.

Q. How much does professional window cleaning cost in Des Moines?
A. Our pricing is based on your home’s square footage, making it simple and transparent. Most residential cleanings in the Des Moines metro start at an affordable rate—contact us for a free, no-obligation quote.

Q. Do you clean hard-to-reach or high windows?
A. Yes! Our trained technicians have equipment, safety gear, and pure-water systems to clean windows up to six stories high with ease.

Q. Do you offer window cleaning for businesses and commercial buildings?
A. Absolutely. We clean storefronts, offices, restaurants, and other commercial properties on a regular schedule to keep your business looking professional.

Q. Can Sparkle Squad clean screens, sills, and tracks too?
A. Yes. We offer full-service cleaning that includes windows, screens, frames, and tracks for a complete sparkle.

Q. Do dirty windows really affect energy efficiency or home value?
A. Yes. Built-up grime and hard water stains can damage glass over time, lowering curb appeal and even reducing natural light. Clean windows improve brightness, energy efficiency, and resale value.

Q. Is pressure washing safe for my home’s siding and driveway?
A. Yes. Our team uses the right pressure and technique for each surface, ensuring a safe, deep clean without damage.

Q. Do you offer seasonal or recurring window cleaning packages?
A. Yes, we offer recurring service packages (spring/fall or quarterly) so you never have to worry about scheduling again. Many customers choose seasonal cleanings to keep things looking fresh year-round.

Q. What makes Sparkle Squad the best window cleaning company near me?
A. Our customers love us because we’re reliable, friendly, and detail oriented. With upfront pricing, insured technicians, and a focus on quality, we stand out as Des Moines’ trusted window cleaning company.

Q. How soon can I schedule a window cleaning appointment?
A. We can often book your service within a week, and during busy seasons we recommend calling early to secure your preferred date.

Q. Do I need to buy my own lights for holiday lighting, or are they included in the service?
A. At Sparkle Squad, our service includes the use of our own high-quality, commercial-grade LED lighting. This is a key part of our service and provides several benefits.

Q. Is the cost for holiday lighting a one-time fee, or does it include ongoing services?
A. Our holiday lighting service is an all-inclusive, stress-free solution. Your quoted price is a comprehensive package that covers the entire holiday light installment.

Q. What factors determine the price for holiday lighting installation?
A. Our holiday lighting is a custom solution, which means the final price is determined by several key factors to ensure a beautiful, unique display that fits your budget.